Chet is the kind of technology and operations leader HR teams genuinely value because he has a transformational leadership style that doesn’t treat adoption, execution or people as an afterthought. During our time working together at The Villages Health, Chet partnered closely with HR on the technical aspects of our HRIS development and implementation, while helping improve how the system was set up, optimized, and supported so it actually worked for the business and the people using it. He brought the right balance of communication in his project planning with servant leadership that oftentimes included collaboration with others that was necessary to get the work done efficiently and timely. When formalizing the Information Technology department, Chet developed services that proved tremendously impactful during the Covid pandemic. These initiatives ensured adaptability, continuity and resilience in our operations at such a critical time, enabling the organization to respond effectively to unprecedented challenges. We would not have accomplished all that was possible to incorporate remote work policies, processes, and procedures for our team members to keep the business in operations without Chet’s calmness and expertise. He was also a strong partner with Human Resources leadership, including the build out of a formal Learning & Development department within HR, supporting the L&D Learning and Management System implementation, while ensuring the enabling systems, workflows, and training approach could scale. What stood out is that he didn’t just “deliver technology,” he helped make change stick by aligning leaders on accountability, adoption, and what “good” looks like in day-to-day execution with humility and steadfastness. If you’re in an organization that is formalizing people, processes, and systems through advancing or building technology to support growing fast and feeling the strain on delivery and teams, Chet brings calm, embedded leadership that helps stabilize operations while supporting the people side of change. Any organization would benefit greatly from partnering with Chet.