Privacy Policy

1. Information We Collect

1.1 Personal Information We may collect the following information:

• Name • Email address • Phone number (optional) • Business details you provide • Payment information processed securely through third-party providers • Any information you voluntarily share when contacting or working with HELIX360 • Information you provide when subscribing to HELIX360 Brief or requesting free resources • Information you share through the website chat feature

1.2 Non-Personal Information We may also collect non-identifiable information, including:

• Browser type and version • IP address • Pages viewed and time spent on the Site • Referring websites • Device type • Cookies and tracking data • Basic email engagement data such as opens and link clicks

2. How We Use Your Information Your information may be used to:

• Provide and deliver consulting services • Respond to inquiries and support requests • Process payments and manage transactions • Improve our website, services, and client experience • Send occasional updates or marketing communications if you opt in • Deliver the HELIX360 Brief newsletter and related free resources • Respond to messages sent through the website chat feature • Maintain site security and prevent fraud • Comply with legal obligations

2.1 Newsletter and Free Resources When you subscribe to HELIX360 Brief or request free resources such as the Operational Friction Diagnostic, we collect your name and email address. We use this information to deliver the requested content and to send occasional practical notes and updates. Emails are sent through a third-party email service provider. You can unsubscribe at any time using the link in any email or by contacting us at info@helix360.io.

2.2 Website Chat If you use the chat feature on our website, we may collect the information you choose to share during the conversation, including your name, email address, and the content of your messages. This information is used to respond to your inquiry and improve our support experience. Chat interactions may be processed through a third-party conversational platform. Please avoid sharing sensitive personal or financial information in the chat.

3. Cookies and Tracking Technologies HELIX360 uses cookies and similar tracking technologies to improve user experience and analyze website traffic. You may manage cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

4. Sharing Your Information HELIX360 does not sell or rent personal information. We may share information with:

• Trusted service providers such as payment processors, hosting platforms, and email service providers • Legal authorities if required by law or necessary to protect HELIX360 rights • Successors or acquiring entities in the event of a merger, acquisition, or business transfer

5. Data Security We use industry-standard safeguards to protect your information. However, no online platform or transmission method can guarantee absolute security. By using our services, you acknowledge that information shared online carries inherent risk.

6. Your Rights Depending on your location, you may have the right to:

• Access your personal information • Correct inaccurate information • Request deletion of your data • Restrict or object to certain processing activities • Opt out of marketing communications • Request data portability where applicable

To exercise these rights, please contact: info@helix360.io

7. Third-Party Links Our website may contain links to external websites. HELIX360 is not responsible for the privacy practices, content, or policies of third-party sites.

8. Updates to This Policy HELIX360 may update this Privacy Policy periodically. The most current version will always be posted on this page. Continued use of the website after updates constitutes acceptance of the revised policy.

Contact Us If you have questions regarding this Privacy Policy, please contact: HELIX360 LLC info@helix360.io