Bridging Growth and Operational Chaos

An SMB in rapid expansion mode was struggling with operational chaos. HELIX360 introduced structure, alignment, and modern systems to stabilize their path forward.

[ TIMELINE ]

6 months

[ CLIENT ]

Confidential Growth-Stage SMB

[ INDUSTRY ]

Startup

E-commerce

[ CHALLENGE ]

The business was growing quickly but had no system infrastructure or aligned processes.


  • Teams were overwhelmed, roles unclear, and leadership lacked visibility.

  • Growth was happening, but so was chaos.

  • The owner had no strategic dashboard or roadmap for scaling.


[ SOLUTION ]

Using the FASTIR™ method, Chet and the HELIX360 team:

1. Conducted executive interviews and team workshops to Familiarize with the organization.

2. Aligned stakeholders on strategic goals using human-centered facilitation.

3. Simplified workflows and clarified job responsibilities.

4. Built Trust through a clear execution plan and transparency.

5. Implemented foundational systems (project management, budgeting, CRM) over 90 days.

6. Developed a 1-, 3-, and 5-year strategic roadmap aligned to the company’s growth vision.


[ RESULTS ]

80%

Reduction in duplicated work across departments

2x

Faster onboarding time for new hires

3-Year Plan

Implemented across all departments