Model Shift for Long-Term Growth
A founder-led services firm hit a ceiling. HELIX360 introduced a new model, simplified operations, and delivered a roadmap that unlocked scalable value beyond the owner’s bandwidth.
[ TIMELINE ]
3months
[ CLIENT ]
Founder-Led Services Business (Confidential)
[ INDUSTRY ]
Startup
E-commerce
[ CHALLENGE ]
The company was running on the founder’s hustle. Every decision, client interaction, and system flowed through one person. The model had worked, but it wasn’t scalable, and burnout was setting in.
[ SOLUTION ]
Using the FASTIR™ method, HELIX360 partnered directly with the founder to:
Familiarize with all areas of the business and current service delivery.
Align on the new vision for the business model and customer engagement.
Simplify internal workflows and sunset offerings that no longer fit.
Build Trust by presenting a clear change management plan to the team.
Implement new tools for delegation, client onboarding, and delivery.
Redesign their value proposition and go-to-market strategy.
[ RESULTS ]
+3
New scalable revenue lines added
60%
Reduction in owner involvement
90 Days
To complete full pivot
